Internal Environment and External Environment management

A Manager is the individual responsible for planning and directing the work of a group of persons, supervising their work, and taking disciplinary action when necessary. For many people, this is their first measure into a direction calling.

Directors may direct workers straight or they may direct several supervisors who direct the workers. The director must be familiar with the work of all the groups he/she supervises, but does non necessitate to be the best in any or all of the countries. It is more of import for the director to cognize how to pull off the workers than to cognize how to make their work good.

A director may hold the power to engage or fire employees or to advance them. In larger companies, a director may merely urge such action to the following degree of direction. The director has the authorization to alter the work assignments of squad members.

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Duties: –

a ) A director should and must be proactive with verbal and written communicator accomplishments, including good, active hearing accomplishments.

B ) A director should take all the inside informations of the undertaking terminal to stop and make up one’s mind what work demand to be done. Recruit, interview and engage the best people.

degree Celsius ) Divide the work in faculties and delegate the work to team members and maintain path of what everyone in the squad is making. Make certain the squad gets their work done.

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An person who works every bit director has to confront day-to-day two types of Environment viz. Internal Environment and External Environment.

Under Internal Environment:

Internal construction: A director has to work in the internal construction of the organization.He can non act independently.he has to follow process codification set by the Organization.

Infra construction: A director has to work under the Infrastructure given to him by the organization.He can non misapply the resources allocated to him.

Value system: A director has to rehearse strong value system and act impartial with all of his co-workers to keep friendly relation.

Timings: A director has to be disciplined and punctual so that he can go function theoretical account non merely for subsidiaries but besides for organisation.

Nature of merchandise: a director had to execute undertakings related to nature of merchandise, which is needed by the company.

Organizational construction: A director in an organisation has to follow construction as designed by the company. He can merely describe to the immediate foreman as designed in the organisational structure.He can non over take his immediate foreman.

Hirerachy: A director in organisation has to follow hirerachy so that there will be smooth operation of the persons, subsidiaries, Seniors Heads. If Hirerachy is non followed, relationship between top, in-between and supervisory direction effects the growing of company.

Department centralisation:

A director who works in a centralised section can non affect and interfear in other section.

External Environment:

Micro environment

Macro environment

Customer: A director has toface assorted clients of the company.he has to stasify the demands as required by the client.

Social and cultural Environment:

A director has to follow the socialcustoms, beliefs and tradition inorder to keep harmoniousness among Persons.

Trader: Director has to confront many traders of the organization.he has to negiotate with them non merely in monetary value, and aslo in organizing them to fulfill the clients.

Technological Environment:

A director has to update Knowledge of Technology alterations so that effectual usage of engineering output good consequences for the organisation.

Supplier: director has to cover with providers who provide natural stuffs for manifacturing goods.

Economic Environment: A director has to move harmonizing to the economic conditions of organisation.

Banks: Manager has to do payments through Bankss to all traders, providers.

Political and Legal Environment: A director has to confront all political and Legal issue related to organisation and besides regulations set by Government.

Fiscal establishment: director has to cover with fiscal Institutions like LIC, Banks which finance organisations.

International Environment: A director has to detect FDI ‘s coming to the state and besides observe MNC rivals for his organisation inorder to keep sustainbility

Natural Environment: Natural catastrophe like temblors, TSUNAMI, Fire catching accidents hamper the growing of MNC economically.

General function and responsibilites of Director:

Harmonizing to Henry mintzberg survey on nature of Managerial work, he identified 10 basic functions performed by directors and classified them under

Interpersonal accomplishments

Informational accomplishments

Decisional accomplishments

Interpersonal functions are as follows

A director is a figure caput. This function is necessary because of the place occupied. It consists of such responsibilities as subscribing certain paperss required by jurisprudence and officially receiving visitants.

A director ‘s plants as a leader that is hires, trains, encourages, remunerates, and Judges the subsidiaries.

A director serves as Liasion outside contacts such as the community, providers and others and organisation.

Informational functions found by Mintzberg include the undermentioned,

1 ) As Proctors, directors gather information inorder to be good informed

2 ) Directors are propagators of information fluxing from both external

Internal beginnings.

3 ) Directors are spokes individuals or representatives of the organisation.

They speak for subsidiaries to higher-ups and stand for upper direction to subsidiaries.

The decisional functions are as Under

Directors as Entrepreneurs are instigators, pioneers, job inventors and interior decorators of betterment undertaking that direct and control alteration in the organisation.

As perturbation Handlers, directors react to state of affairss that are Unexpected, such as mass absenteeism, surrender of subsidiaries or losing of clients.

Directors are resource distributor.

Directors are negotiants. At Times, this function can be partly delegated ; nevertheless, directors assume it when struggles arise.

In add-on directors in any organisation work with eachother to set up the organisation ‘s long scope ends and to be after how to accomplish them. They besides work together to supply one another with accurate information demand to execute undertakings. Thus directors act as channel of communicating within the organisation.

The brief description of these managerial functions and duties shows that directors must “ alter chapeaus ” often and must be watchful to the peculiar function needed at given clip. The ability to recognize the appropriate function to be played and to alter functions readily is a grade of an effectual director.

five major challenges that we confronting in footings of human resources and human resource direction.

Pull offing Knowledge Workers

Basically, here we are looking at different sort of people who does non obey the rules of direction for the traditional group. This boils down to higher educational makings, taking up duties at a lesser age and experience, high bargaining power due to the cognition and accomplishments in manus, high demand for the cognition workers, and techno suavity. The clear displacement is seen in footings of organisation calling committedness to individualise calling direction. Pull offing this set of people is indispensable for the growing of any industry but particularly the IT, BPOs and other cognition based sectors.

Pull offing Technological Challenges

In every sphere organisations are acquiring more and more technologically oriented. Though it is non in the chief tally after the initial arguments, fixing the work force to accept technological alterations is a major challenge. We have seen sectors like banking undergoing radical alterations enabled by engineering. It is a immense challenge to convey in IT and other engineering acceptance all degrees in organisations.

Competence of HR Directors

As it is more and more recognized that batch of success of organisations depend on the human capital, this boils to enrolling the best, pull offing the best and retaining the best. Clearly HR directors have a function in this procedure. Often it is discussed about deficiency of competency of HR directors in understanding the concern jussive mood. There is now a demand to develop competent HR professionals who are sound in HR direction patterns with strong concern cognition.

Developing Leadership

It is rather interesting to observe that there is less importance given to developing leading at the organisational degree. Though leading is discussed on footing of traits and certain qualities, at an organizational degree it is more based on cognition. The challenge is to develop persons who have public presentation potency on footing of past record and cognition based expertness in to concern leaders by leaving them with the necessary “ soft accomplishments ” .

Pull offing Change

Business environment in India is volatile. There is roar in footings of chances brought frontward by globalization. However this is besides taking to many intercessions in footings of restructuring, turnaround, amalgamations, retrenchment, etc. Research has clearly shown that the success of these intercessions is to a great extent dependent on pull offing the people issues in the procedure. HR has a polar function to play here.


Our Company was incorporated as ” Micromax Informatics PrivateL i m one t e vitamin D “ on March 29, 2000 in New Delhi, under the Companies Act, 1956, as amended ( the “ Companies Act ” ) with the

Registrar of Companies, National Capital Territory of Delhi and Haryana ( “ RoC “ ) . Subsequently, our Company became a populace limited company pursuant to a shareholdersaˆY declaration dated

June 26, 2000 and the name of our Company was changed to aˆzMicromax Informatics LimitedaˆY pursuant to a fresh certification of incorporation from the RoC on August 3, 2001.

Registered Office: Block A, Plot No. 21/14 Naraina Industrial Area Phase II, New Delhi 110 028, India ; Tel. : + ( 91 11 ) 4979 0020 ; Fax: + ( 91 11 ) 4979 0010 ; Corporate Office: # 697, Udyog

Vihar, Phase V, Gurgaon 122 015, Haryana, India ; T e cubic decimeter. : + ( 91 124 ) 400 9600 ; F a ten: + ( 91 124 ) 400 9603 ; W vitamin E B s ite:

Role of HR director with regard to Organization EMRI


The overall organizational work force demand and enlisting procedure is driven by the vacancy requisitions instead than a budgeted program towards enlisting. The vacancies are raised based on the Organization growing programs. Critical vacancies are raised by HR Manager and are monitored by the HR enlisting forces for Canonic and Non-Sanctioned vacancies.

The Resource Request Form is raised by HR director


TO: Manager – Hour Date: ___________________________

FROM: Department: ___________________


Coverage TO: Need BY ( DATE )






SIGNATURE Manager – Hour


Date: _________________

Openings may originate within an organisation when an employee resigns, retires or is involuntarily terminated. The staffing/ manpower demand may necessitate an extra habitue monthly paid employee, an hourly paid employee, a parttime employee, or an independent contractor.

HR section forces

The HR section cheques if the vacancies for which Resource Request Formraised is sanctioned or unsanctioned. Sanctioned vacancies are vacancies which are budgeted during one-year Manpower planning.

If the vacancies for which Resource Request Form is raised are Sanctioned Vacancies, HR validates the Job description. In instance Job Description does n’t be, it is developed. Sketchs from Database Search, Employee Referral, Advertisement in Different media and from Recruitment bureaus are matched against the demand. And sketchs are short listed.

If the vacancies for which Resource Request Form raised are non sanctioned, HR sends it for CEO ‘s blessing.

Short listed campaigners sketchs are sent to HR MANAGER by HR section forces. After the sketchs are approved by HR MANAGER, the procedure is taken frontward by HR forces.

HR director

Once the HR MANAGER approves the Resumes of the campaigners. HR Interviews, Technical interviews and personal Interviews are conducted.

HR interviews are conducted in individual and besides by phone. In the HR interview, communicating Skills, Attitude, Willingness to work, current CTC are evaluated. Technical interviews are conducted by HR director on relevant proficient accomplishments. Written Tests, readying of PPT Presentation are besides included in the same.

Sketchs of the campaigners who clear all the unit of ammunitions are sent to CEO by HR MANAGER for blessing, based on the criticalness or significance of the function. On blessing from the CEO, Offer missive is given to the right campaigner.

After the campaigner accepts the offer missive, Background cheque and medical look into up for fittingness is done. Once the campaigners clear Back land cheque and Medical Check up for fittingness, Date of Joining is intimated. Candidate is sent for Initiation after fall ining.

In instance campaigner does n’t accept the offer, reappraisal is done on rejection grounds by HR enlisting forces and HR director. After reappraisal, the revised offer can be made one time once more to the campaigner or the procedure is terminated.

Question.2 ( B )

Management Organization Structure: –


Our Company was incorporated as ” Micromax Informatics PrivateL i m one t e vitamin D “ on March 29, 2000 in New Delhi, under the Companies Act, 1956, as amended ( the “ Companies Act ” ) Naraina Industrial Area Phase II, New Delhi 110 028, India ; Tel. : + ( 91 11 ) 4979 0020 ; Fax: + ( 91 11 ) 4979 0010 ; Corporate Office: # 697, Udyog

Vihar, Phase V, Gurgaon 122 015, Haryana, India ; T e cubic decimeter. : + ( 91 124 ) 400 9600 ; F a ten: + ( 91 124 ) 400 9603 ; W vitamin E B s ite:

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Top-level directors, or top directors, are besides called senior direction or executives.

These persons are at the top one or two degrees in an organisation, and keep rubrics such as: Chief Executive Officer ( CEO ) , Chief Financial Officer ( CFO ) , Chief Operational Officer ( COO ) , Chief Information Officer ( CIO ) , Chairperson of the Board, President, Vice president, Corporate caput.

Frequently, a set of these directors will represent the top direction squad, which is composed of the CEO, the COO, and other section caputs. Top-level directors make determinations impacting the entireness of the house. Top directors do non direct the daily activities of the house ; instead, they set ends for the organisation and direct the company to accomplish them. Top directors are finally responsible for the public presentation of the organisation, and frequently, these directors have really seeable occupations.

Top directors in most organisations have a great trade of managerial experience and have moved up through the ranks of direction within the company or in another house. An exclusion to this is a top director who is besides an enterpriser ; such an person may get down a little company and manage it until it grows adequate to back up several degrees of direction. Many top directors possess an advanced grade, such as a Masters in Business Administration, but such a grade is non required.

Some CEOs are hired in from other top direction places in other companies. Conversely, they may be promoted from within and groomed for top direction with direction development activities, coaching, and mentoring. They may be tagged for publicity through sequence planning, which identifies high potency directors. hypertext transfer protocol: // # ixzz1JyWDhHdB

1.Anita Goel, Chief Financial Officer and Company Micromax

2. Rahul Sharma, is an Executive Director in Micromax

3. Sumeet Kumar, is the Chief Technical Officer in Micromax

4. Vikas Jain, is an Executive Director in Micromax

Top-Level Managers Responsibilities:

Basic supervising.


Career planning.

Performance feedback

Middle-level directors, or center directors

are those in the degrees below top directors. Middle directors ‘ occupation rubrics include: General director, Plant director, Regional director, and Divisional director.

Middle-level directors are responsible for transporting out the ends set by top direction. They do so by puting ends for their sections and other concern units. In-between directors can actuate and help first-line directors to accomplish concern aims. Middle directors may besides pass on upward, by offering suggestions and feedback to exceed directors. Because in-between directors are more involved in the daily workings of a company, they may supply valuable information to exceed directors to assist better the organisation ‘s bottom line.

Jobs in in-between direction vary widely in footings of duty and salary. Depending on the size of the company and the figure of middle-level directors in the house, in-between directors may oversee merely a little group of employees, or they may pull off really big groups, such as an full concern location. Middle directors may be employees who were promoted from first-level director places within the organisation, or they may hold been hired from outside the house. Some in-between directors may hold aspirations to keep places in top direction in the hereafter. hypertext transfer protocol: // # ixzz1JyWb5fZW

Aditya Sheel, General Manager-Human Resources in Micromax

Sudhir Gaur, National Gross saless Head in Micromax

Pooja Verma, General Manager in Micromax

Vikas Sahni, General Manager-Export Gross saless in Micromax

Ritesh Arora, General Manager-Testing in Micromax

Ashwani Kumar Dagar, General Manager-Retail & A ; Organized Trade in Micromax

Pratik Seal, General Manager-Marketing in Micromax

Jitender Panjwani, General Manager-Logistics & A ; Warehouse in Micromax

Vikas Kumar, Vice President-Middle East & A ; Africa in Micromax

Middle-level Managers Responsibilities:

Planing and implementing effectual group and intergroup work and information systems.

Specifying and supervising group-level public presentation indexs.

Diagnosing and deciding jobs within and among work groups.

Planing and implementing wages systems that support concerted behaviour.

Like the cat from the show “ The Office. ”

First-line directors or supervisors.

These directors have occupation rubrics such as: Office director, Shift supervisor, Department director, Foreperson, Crew leader, Store director.

First-line directors Duties

First-line directors are responsible for the day-to-day direction of line workers-the employees who really produce the merchandise or offer the service. There are first-line directors in every work unit in the organisation. Although first-level directors typically do non put ends for the organisation, they have a really strong influence on the company. These are the directors that most employees interact with on a day-to-day footing, and if the directors perform ill, employees may besides execute ill, may miss motive, or may go forth the company.

In the past, most first-line directors were employees who were promoted from line places ( such as production or clerical occupations ) . Rarely did these employees have formal instruction beyond the high school degree. However, many first-line directors are now alumnuss of a trade school, or have a biennial associates or a four-year unmarried man ‘s grade from college. hypertext transfer protocol: // # ixzz1JyX6pKvi

Entire staff in Micromax


No of individuals