Investigating the Factors influencing employee engagement

In today economic downswing state of affairs, organisation started to look into its people plus internal employee so that they can use the human plus to prolong the fight in the industry. Employees who are engaged in their work and committed to their organisations give companies important competitory advantages including higher productiveness and lower employee turnover ( Robert, 2006 ) . In add-on, engaged employees may be more likely to perpetrate to remaining with their current organisation ( Ramsay & A ; Finney, 2006 ) .

Software elephantine Intuit, for illustration, found that extremely engaged employees are 1.3 times more likely to be high performing artists than less occupied employees. They are besides five times less likely to voluntarily go forth the company ( Ramsay & A ; Finney, 2006 ) . Therefore, it is non surprising that organisations of all sizes and types have invested well in policies and patterns that surrogate battle and committedness in their work forces ( Robert, 2006 ) . Indeed, in placing the three best steps of a company ‘s wellness, concern adviser and former General Electric CEO Jack Welch late cited employee battle foremost, with client satisfaction and free hard currency flow coming in 2nd and 3rd, severally ( Welch & A ; Welch, 2006 )

Harmonizing to ( Schaufeli et al. ( 2002 ) ) , work battle is defined as a positive, fulfilling, work-related province of head that is characterized by energy, dedication, and soaking up. Rather than a fleeting and specific province, battle refers to a more relentless and permeant affective-cognitive province that is non focused on any peculiar object, event, single, or behaviour. Vigor is characterized by high degrees of energy and mental resiliency while working, the willingness to put attempt in one ‘s work, and continuity even in the face of troubles. Dedication refers to being strongly involved in one ‘s work and sing a sense of significance, enthusiasm, inspiration, pride, and challenge. Absorption is characterized by being to the full concentrated and merrily engrossed in one ‘s work, whereby clip base on ballss rapidly and one has troubles with detaching oneself from work.

Employee battle has been identified as a critical concern driver that has the capableness to impact an organisation ‘s overall success. Furthermore, battle when understood and assessed gives organisations enormous power to positively impact legion countries of the company. Battle has the possible to significantly impact employee keeping, productiveness and trueness ( Corporate Executive Board, 2004 ) .

1.2 Study Background

This survey focuses on the factors impacting employees ‘ battle in the Saudi National Oil Company ( Saudi Aramco ) . Saudi Aramco is the largest oil bring forthing company in the Middle East and invests 100s of 1000000s of US dollars to keep its assets in order to guarantee the well being of a dependable energy beginning for the whole universe. Saudi Aramco is a taking participant in safety and dependability prosodies within oil industry sector, which is steadfastly rooted as the major locale of wealth in Saudi Arabia and recognized as the sustainable support to the national economic system. Saudi Aramco is presently prosecuting recent and rapid enlargements to run into international energy demands.

There are different factors that contribute to the employee battle and can ensue in a better battle and organisational committedness. What are the general factors ( cite mention ) , so province that this survey focuses on three factors i.e. PSS, POS & A ; Reward. Explain why these three has been chosen.

The first factor is perceived organisational support ( POS ) which is defined as the grade to which employees ‘ believe that their organisation values their parts and attentions about their wellbeing ( Eisenberger, 1986 ) . POS is by and large thought to be the organisation ‘s part to a positive reciprocality moral force with employees, as employees tend to execute better to pay back POS. Mention

A sufficient consideration has been given as to why PSS and POS have both been found to be related to employee battle. Harmonizing to organisational support theory, PSS should increase employee battle by increasing POS. The POS ensuing from PSS would beef up employees ‘ felt duty to assist the organisation make its ends and increase affectional organisational committedness, with a attendant decrease in turnover and increase in engagement. Mention

The 2nd factor is perceived supervisor support ( PSS ) . Merely as employees form planetary perceptual experiences refering their rating by the organisation, they develop general positions refering the grade to which supervisors value their parts and care about their wellbeing ( Kottke & A ; Sharafinski, 1988 ) .

PSS should increase duties to the supervisor and to the organisation. PSS increased extra-role public presentation beneficial to supervisors, and PSS increased POS, which, in bend, led to greater extra-role public presentation beneficial to the organisation. Refering employee battle, when PSS is low, employees would believe that they could cover with the unpleasant state of affairs by exchanging to a new supervisor or minimising battle with the supervisor while go oning to transport out usual occupation duties. POS would wholly intercede a negative PSS employee battle relationship. Mention

The 3rd factor is wagess and acknowledgment. Having a wagess and acknowledgment plan in topographic point Lashkar-e-Taibas valued employees know that their parts are of import and their attempts are appreciated. Not merely will the employees appreciate it, but clients may appreciate it every bit good.

When employees are happy and satisfied with their work, their attitude will be reflected in the service they provide. When employers go the excess stat mi to maintain employees happy and treat squad members good, staff members will frequently travel the excess stat mi to guarantee clients are happy. Treating people good is really frequently infective. Mention

Kahn ( 1990 ) reported that people vary in their battle as a map of their perceptual experiences of the benefits they receive from a function. Therefore, one might anticipate that employees ‘ will be more likely to prosecute themselves at work to the extent that they perceive a greater sum of wagess and acknowledgment for their function public presentations. In another words, while a deficiency of wagess and acknowledgment can take to burnout, appropriate acknowledgment and wages is of import for battle. In footings of Social Exchange Theory, when employees receive wagess and acknowledgment from their organisation, they will experience obliged to react with higher degrees of battle ( Chapter 2 ) .

1.3 Problem Statement

Dramatic alterations in the planetary economic system over the past 25 old ages have had important deductions for committedness and reciprocality between employers and employees and therefore for employee battle. For illustration, increasing planetary competition, scarce and dearly-won resources, high labour costs, consumer demands for ever-higher quality and investor force per unit areas for greater returns on equity have prompted organisations to reconstitute themselves. At some companies, restructuring has meant decreases in staff and in beds of direction.

A survey by YouGovSiraj ‘s ( 2007 ) , the first Gulf People Index, a major employee battle benchmarking survey, designed to assist companies better productiveness among staff showed that a fewer than half of Gulf employees think their organisation manages to pull the best endowment or prosecute them to execute one time they are inside the corporation. Even fewer ( merely over one tierce of employees ) think their companies are good at keeping on to the best endowment ( YouGovSiraj, 2007 ) .

The part besides has a weak topographic point when it comes to companies ‘ ability to retain and pull endowment. This compounds and confirms the jobs environing the deficiency of long-run employee battle in the Gulf. Merely 39 % of respondent feel their company manages to maintain the best staff. Less than half ( 47 % ) believe their organisation manages to pull the best endowment and manages to prosecute employees so they perform good ( YouGovSiraj, 2007 ) .

Harmonizing to the director of HR communicating section in Saudi Aramco, Mr. Brokaw in 2009, employee battle is built in Saudi Aramco by giving the employees an chance to take part in cardinal determinations, make it easy for all employees to give feedback ( good and bad ) , demo how employees feedback is being used, construct a feeling of community and engagement, supply up to day of the month information and tools, communicate and reinforce Saudia Aramco ‘s mission and ends, promote employee development plans, communicate and step employee values and attitudes to advance high public presentation across Aramco and Recognize good performing artists. ( Halogen package, 2010 ) reported that Saudi Aramco win employee battle through a good structured and timed employee orientation and rollout agenda. The above statements requires mention.

In the Saudi Aramco, eventhough employee battle has been recognized for its importance in furthering employee engagement, till now there is no any survey that examines the employee battle and the ancestors factors act uponing the employee battle like perceived organisational and supervisor support in this organisation. From this point of position, this survey aims to analyze a three of many factors act uponing the employee battle in one of the largest Saudi organisations which is Sauid Aramco.

1.3 Research Aims

This research will measure the current employee battle and examine which among the variables contributes to employee battle in Saudi Aramco. Specifically ; the aims of this survey are:

1. To analyze the extent of employee battle in Saudi Aramco.

2. To analyze the relationship between perceived organisation support and employee battle in Saudi Aramco.

3. To analyze the relationship between perceived supervisor support and employee battle in Saudi Aramco.

4. To analyze the relationship between wagess and acknowledgment and employee battle in Saudi Aramco.

5. To place which among the three independent variables ( perceived organisation support, perceived supervisor support, wagess and acknowledgment ) is the most of import driver relates to employee battle.

1.4 Research Questions

This research will be conducted to happen the relationship of the independent variables, which are perceived organisation support, perceived supervisor support, wagess and acknowledgment with the dependant variable, which is the employee battle in Saudi Aramco. The Research inquiries that this research will seek to reply are:

1 ) What is the degree of employee battle in Saudia Aramco?

2 ) Does perceived organisation support influence the extent of employee battle in Saudi Aramco?

3 ) Does perceived supervisor support influence the extent of employee battle in Saudi Aramco?

4 ) Do wagess and acknowledgment influence the extent of employee battle in Saudi Aramco?

5 ) Which among the three independent variables is the most of import driver relates to employee battle and what are the relationship effects?

Research Significance

Theoretical & A ; practical significance.

The followers are practical significance. What is your theortical significance ( part on the organic structure of cognition about EE ) ?

The significance of this survey can lend many advantages to many parties such as corporate scheme, concern unit degree in organizing their concern scheme and the analytical and empirical researches. This survey can supply the direction an apprehension on which factors that could impact the employee battle in the context of Saudi Aramco in which finally trying to heighten organisation public presentation and do organisation a profitable entity.

This research can back up different organisational units in correlating employee battle and public presentation factors to turn out the importance of employee battle scheme. Researcher hopes that this survey will give an thought to the top direction of Saudi Aramco on the consciousness of employee battle and besides can be utile for them to understand the attacks to be taken in order to heighten the degree of its employee battle. This cognition is hopefully would be utile as a beginning of information for the future research sing this topic.


This research assumes that Saudi Aramco uses the industry consentaneous definition of employee battle as a standard definition.

1.7 Restrictions of the research write in paragraphs

This research is limited to one operational unit in Saudi Aramco and will non include any other units and therefore consequences and findings can non be generalized to the whole organisation.

This survey is limited to three factors which are perceived organisation support, perceived supervisor support, wagess and acknowledgment ( independent variables ) that influence the employee battle ( dependent variable ) .

1.8 Footings & A ; Definitions

Is this your operational or conceptual definition.

Operational definition ( are these your operational definitions? )

Employee Battle: employee battle here is defined harmonizing to the International Survey Research ( 2003 ) as a procedure by which an organisation increases committedness and part of its employees to accomplish superior concern consequences. The International Survey Research resolves that employee battle is a combination of an employee ‘s cognitive, affectional and behavioural committedness in the organisation.

Perceived organisation support: is the grade to which employees ‘ believe that their organisation values their parts and attentions about their wellbeing ( Eisenberger, 1986 ) .

Perceived supervisor support:

The grade to which employees believe that their supervisors, values their parts and attentions about their wellbeing.

Wagess and Recognition: Employee acknowledgment is a communicating tool that reinforces and wagess the most of import results people create for your concern. When you recognize people efficaciously, you reinforce, with your chosen agencies of acknowledgment, the actions and behaviours you most want to see people reiterate. Many types of wagess and acknowledgment have direct costs associated with them, such as hard currency fillips and stock awards. Other types of wagess and acknowledgment may be non-monetary wagess like formal and informal recognition, assignment of more gratifying occupation responsibilities, chances for preparation, and an increased function in decision-making. These are neither yoru operational or conceptual definition

1.9 Research Organization

This is the first chapter out of the five chapters of the undertaking paper which has presented the background of the survey as an debut, describes the job statements, aims and research inquiries in add-on to the research significance restrictions. Chapter 2 will reexamine the employee engagement research findings done by other research workers and besides the drivers of employee battle. Chapter 3 will show the method for the survey, which is the research design and process. The chapter mentions the choice of the respondents, sample types and size, the development of the questionnaire for the research and informations aggregation process. Chapter 4 discusses the reading of the research findings and the consequences presentation. Chapter 5 concludes the whole research with treatment and some suggestions for future research waies.